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Privacy Policy

Web Privacy Policy

This Privacy Policy covers the personal information that LOU-TEC collects, uses and communicates with respect to each of its customers or employees in the course of its commercial activities.


Privacy Commitment

LOU-TEC maintains the confidentiality of the information under its control. All information stored and transmitted through the LOU-TEC network is encrypted.

LOU-TEC only collects, retains and uses customer information to the extent that it is necessary to provide the products and services required by the customer.


Information Protection

Information security is very important to us. We have implemented physical, administrative and technical safeguards to protect the data against unauthorized access. The personal information we collect is kept in a secure environment. People working for us are required to respect the confidentiality of your information.

To ensure the security of your personal information, we use the following measures:

  • SST protocol (Secure Sockets Layer)
  • Access management – authorized person
  • Network monitoring software
  • Computer backup
  • Login password
  • Firewalls


We are committed to maintaining a high degree of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, some risk is always present when using the Internet to transmit personal information.


Permission to access

We are committed to recognizing a right of access and rectification to the persons concerned wishing to consult, modify, or even delete the information concerning them.

The exercise of this right must be made in writing:
LOU-TEC (head office)
1140, Levis Street
Terrebonne (Quebec) J6W 5S6
[email protected]
Phone: 514 356-0047


Requests and Complaint

For any questions, requests or complaints regarding our privacy practices, please contact our Privacy Officer Joëlle Desormes, Chief Information Technology Officer, 8500 rue Jules-Léger, Anjou, Quebec, Canada H1J 1A7; by email at [email protected] or by phone at 514-356-0047.


Date of Revision: October 26, 2022